Key Team Members

Julie Jackson Registered Manager, Co-Founder and Owner

As the managing director, Julie Jackson is responsible for the direction, development and marketing of Serendipity, as well as overseeing referral/report decisions, training, finances, and taking overall responsibility for the Centre.

Julie has been the driving force in establishing Serendipity. She has more than 20 years of experience working with families in difficulty, including mental health issues and borderline learning difficulties. She has provided extensive life skills training and support, drug and alcohol counselling and motivational work both in one to one and group settings.

Along with experience in the development of services from inception to delivery, Julie has strong leadership and presentational skills. She has provided training courses and workshops for both clients and professionals covering topics such as basic social/life skills, alcohol and drug awareness, domestic abuse and its effects on children. Her area of specialist work is with families with learning disabilities and she has provided workshops and training for both the Norah Fry Institute and Mencap.

Ian Jackson Registered Provider, Co-Founder and Owner

Ian plays an active role in the day to day running of Serendipity. He is frequently sited fixing things, driving people around or resolving technical issues within Serendipity. Alongside his general handyman skills, Ian's extensive experience of working with vulnerable adults means that he plays a valuable role in offering support and guidance to the parents at Serendipity.